At Netjoy Metacraft International, we take immense pride in delivering exquisite handicraft products to our valued customers worldwide. Our shipping policy is designed to ensure that your orders reach you in a timely and secure manner, allowing you to enjoy your handcrafted treasures with peace of mind.

1. Shipping Process: Upon placing your order with us, our dedicated team swings into action to process and fulfill it promptly. We meticulously inspect each handicraft item to ensure it meets our quality standards before carefully packaging it for shipment. Our goal is to preserve the integrity of these unique creations while they journey from our workshop to your doorstep.

2. Shipping Methods and Timelines: We offer several shipping options to cater to your needs:

3. Standard Shipping: Our standard shipping option typically delivers your order within [X] to [Y] business days domestically and [Z] to [W] business days internationally. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as customs delays.

4. Expedited Shipping: For those who prefer expedited delivery, we provide expedited shipping services at an additional cost. This option ensures faster delivery of your order, with estimated delivery times ranging from [A] to [B] business days domestically and [C] to [D] business days internationally.

6. International Shipping: We proudly serve customers worldwide and offer international shipping to most countries. International shipping times may vary depending on the destination and customs regulations of the receiving country.

7. Shipping Rates: Shipping rates are calculated based on several factors, including the weight and dimensions of the package, the shipping method selected, and the destination address. During the checkout process, you will have the opportunity to review and select the shipping option that best suits your needs, with the corresponding shipping rates clearly displayed for your convenience.

8. Order Tracking: To keep you informed every step of the way, we provide order tracking for all shipments. Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your package as it makes its way to you. Simply click on the provided tracking link or enter the tracking number on our website to stay updated on the status of your delivery.

9. Shipping Restrictions: While we strive to deliver our handicraft products to customers worldwide, there may be certain restrictions and limitations imposed by local customs authorities or shipping carriers. It is your responsibility to ensure that the items you wish to purchase comply with the import regulations of your country. Please note that we are not liable for any customs duties, taxes, or import fees incurred upon delivery.

10. Shipping Address: To ensure accurate and timely delivery of your order, please provide a valid shipping address during the checkout process. We are unable to deliver to P.O. boxes, so please provide a physical address where someone will be available to receive the package during regular delivery hours.

11. Shipping Policy Updates: We reserve the right to update and amend our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page, so we encourage you to review it periodically for updates.

Contact Us

If you have any questions or concerns regarding our shipping policy or your order’s delivery status, please don’t hesitate to contact our friendly customer service team. We are here to assist you and ensure that your shopping experience with Netjoy Metacraft International is nothing short of exceptional.

Thank you for choosing Netjoy Metacraft International for your handicraft needs. We look forward to serving you and delivering a touch of artisanal beauty to your doorstep.